10.1. The Seller shall be obliged according to these terms and conditions to remedy a defect which affects the usability of a product, based on a default of the Seller concerning the construction, the material, or the execution. Claims for defects shall not be possible for minor deviations or only insignificant impairment of usability. Wear and tear parts shall be excluded from any warranty. This warranty obligation applies only for such defects, which have already been existing at the time of delivery.
10.2. The warranty period is 12 months from delivery. Unless otherwise agreed the date of delivery is when the Buyer has taken over the service or the products or has refused the takeover without any legitimate reason. The Buyer shall bear the burden of proof that the defect already existed at the time of delivery.
10.3. The Buyer is obliged to inspect the delivered products immediately upon delivery at his own expense and shall notify Seller from any defects, as well as incorrect deliveries or minor quantities in writing. Warranty claims shall only be possible if the Buyer notifies the Seller from a defect within a maximum of 7 working days after delivery. Any hidden defect must be reported immediately after the discovery by the Buyer. Defects have to be remedied by the Seller at Seller's choice due to: a.) Repair of defect products where they are; or b.) The products must be sent to Seller to solve the problems. Costs of transportation shall be paid by the Buyer; or c.) Seller will replace parts or he will replace the products in total. The warranty time shall not be extended due to a replacement.
10.4. Repair services for a defect shall always be performed at Seller's place of business. In case of replacement services abroad, the Buyer shall bear the shipping costs and travel expenses for the installation team.
10.5. The performance of remedy services does not constitute a recognition of a defect by the Seller. Replaced or defective products or parts are at the disposal of the Seller.
10.6. The Seller shall only pay for costs incurred by the Buyer for remedy services if the Seller has approved such remedy services in advance in writing.
10.7. The warranty obligation of the Seller requires the compliance of the Buyer the operating and maintenance of the products during normal production under normal conditions.
10.8. The Seller shall be liable for products or parts which the Seller has purchased from a sub-supplier only within the framework of the warranty claims which the Supplier itself has against the sub-supplier.
10.9. If a product is manufactured by the Seller based on design specifications, drawings or models provided by the Buyer, the Seller's liability shall not cover the correctness of the construction, only to the fact that the execution is in accordance with the said specifications. The Buyer shall hold harmless Seller for such case.
10.10. In the case of repair orders or alterations of old or third-party products, the Seller shall not assume any liability whatsoever.
10.11. Unless not otherwise agreed, the products shall be finally accepted by the Buyer at the Seller's premises, for which no separate costs are charged. The necessary processing material required for the test run (sampling and debugging) shall be made available free of charge by the Buyer. After final acceptance the Buyer shall not be entitled to claim that the products do not have the agreed characteristics.
10.12. If the customer provides the workpieces required for machine acceptance, he must ensure that all workpieces correspond to the information on the valid workpiece drawings in terms of the important properties such as material, tolerance, allowance, degree of hardness, hardening distortion, etc.
10.13. The warranty expires immediately as soon as unauthorized persons (not associated with FS) carry out repairs, repair work or make changes to machines, systems and supplied components.